Mondragon Assembly has an extensive worldwide partner network providing a fast and effective service. In recent years, we have substantially improved our technical support team, offering the best service to our customers, reducing down-time and guaranteeing the constant safety and functionality of our equipment.

Our technical support services include the following, amongst others:

  • Over 50 technicians worldwide
  • Remote diagnosis. Remote internet connection and diagnosis and solution for most incidents.
  • Preventive maintenance programs. Qualified personnel visit to make machinery adjustments and give advice.
  • Supply of mechanical, electrical, etc., spares. Provision of supplies and raw materials when needed.
  • Emergency maintenance.
  • Facility status verification services.
  • Support and assistance during line commissioning.
  • Safety inspections and risk analysis.
  • Modernisation of facilities to revitalise and improve the productivity of older machinery.
  • Re-engineering of existing lines to improve their performance.
  • Simplification of the use and maintenance of older equipment by adding new controls.
  • Equipment and process optimisation.
  • EC certification for older machinery through modernisation and standard compliance adaptation.
  • Training programs.
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